Learn the most effective skills to conduct an interview into any internal or external Fraud

This course draws upon the most respected methods of conversation management to ensure that all aspects of planning, topic management, challenges and evidence gathering are effectively used. University of Portsmouth Accredited version available. 10 Level One Credits. Discover the Cognitive interview (memory and perception) evidence gathering method. Scientifically proven to increase the accuracy of witnesses by up to 50%. Telephone Interview methods enabling you to conduct interviews into the compliance of a claim or allegation over the phone. 4 day University Accredited version available with 10 credits.

Course Aims

To provide an opportunity for delegates to conduct interviews, using familiar interview situations, to a nationally recognised model that develops best practice and communication skills.

Who Should Attend

Anyone involved in Fraud Investigations either internal fraud or external fraud. Investigators with responsibility to discover the truth from interviews.

Learning Outcomes

  • Research and prepare for a thorough interview
  • Understand and apply the effective use of open and closed questions
  • Describe the components of good communication skills
  • Be fully conversant with local codes of practice in relation to interview procedures
  • Conduct interviews to the highest ethical standards
  • Identify and develop best working practices
  • Manage disclosure of information prior to
  • Work within local legislative requirements
  • Confidently managing critical incidents during interviews
  • Apply both Conversation Management and Cognitive methods of interviewing
  • Demonstrate handling documentary and physical exhibits during interviews
  • Support witnesses when attending Courts or Tribunals
  • Describe the processes of information elicitation techniques

What people said about this course

Attending the course has been of great benefit to me and I have gain skills that I can put into practice.

Claire , KPMG

Anyone who works with financial transactions whether these are his own or the ones of his customers, should attend this course. It will definitely make you more aware of the potential danger of fraud and help you to react in time.

Dom, Isabel Belgium

Private Courses

This course is available to be run privately at your discretion.

Click here to fill in our enquiry form.

Interview skills, Investigative Interview Skills, Investigative Interview training, Interview training, PEACE model training, Suspect Interview training, Suspect Interview skills

Learn the most effective skills to conduct an interview into any internal or external Fraud. For more information regarding this course, visit us here

Investigative Interviewing