IQ (Industry Qualification) Level 2 Award in Telecommunications Fraud a 5 day course for telco fraud analysts and investigators

To provide an opportunity to examine the fundamental principles of Telecommunications Fraud and appreciate basic counter measures.

Course Aims

To provide an opportunity to examine the fundamental principles of Telecommunications Fraud and appreciate basic counter measures.

Who Should Attend

Fraud and Security personnel. Endorsed by GSM Fraud Forum members from Vodafone, MTN, Vimpelcom, Neural Technologies and Meucci-Solutions. This qualification is the continuation of the original 2001 GSMA Fraud qualification, within this course you will learn the fundamentals of mobile telecommunications fraud and counter measures. Four study modules are provided covering Fraud Identification, Profiling, Analysing and Assessing Fraud Risks. Successful students will be awarded an internationally recognised IQ ( level 2 award in Telecommunications Fraud.

Learning Outcomes

  • Recognise and act upon the most common frauds affecting Mobile Operators
  • Describe the motivation and aim of fraudsters
  • Produce profiles of vulnerable products and areas of business
  • Understand and produce fraud indicators
  • Appreciate how an FMS works and how to get the best from one
  • Distinguish between Fraud and Revenue Assurance
  • Measure losses
  • Design appropriate strategies to protect Mobile Operators' business
  • Analyse fraud using Anacapa Science methods
  • Apply Fraud Risk Management techniques

What people said about this course

I would recommend this course to participants; it gives you a good overview of telecoms fraud. For me I got most from the Risk Management area, good discussions and lots of knowledge. Dec 2015

Andre Spantell , Teliasonera

I attended the March 2014 course. The best for me was the way to analyse problems we face and to come up with new ways to tackle them.

Tumbo , Mcel Mozambique

Book a place on this course

Monday, 08 January 2018
Basepoint Business Centre

Book a place

Monday, 15 January 2018
Fownes Hotel, Worcester

Book a place

Monday, 11 June 2018
Fownes Hotel, Worcester

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Private Courses

This course is available to be run privately at your discretion.

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This qualification helps candiates examine the fundamental principles of Telecomms fraud and better get to grips with counter measures

IQ Accredited Award in Telecommunications Fraud - Focus Training