An introductory 4 day course to equip front line staff with the basic skills to tackle fraud and Revenue Assurance Issues.
This unique workshop will equip you with the fundamentals of Fraud Management and Revenue Assurance. A four day workshop can be delivered on-site at your office and can provide training for up to 20 staff.
To provide an opportunity to examine the fundamentals of Telecommunications Fraud and Revenue Assurance and appreciate basic counter measures.
Front line staff responsible for reducing fraud and RA loss.
I would recommend you pay attention, listen and definitely make notes. The most useful for me was the understanding of the fraud types, PBX, IRSF ect and the different strategies to use to minimise the risk. 9-10 Nov 2015 Dublin
Cira , Virgin Media
The course was very interesting. The way it was put together made it interesting and informative. I will do my job better for the knowledge that Focus has given me.
Davina , Emtel, Mauritius
This course is available to be run privately at your discretion.
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