Intelligence Analysis Investigation Skills Fraud Telecoms Fraud One Day Courses

Foundation Level Telecommunications Fraud & RA

Course Description

An introductory 4 day course to equip front line staff with the basic skills to tackle fraud and Revenue Assurance Issues.

Who Should Attend

  • Front line staff responsible for reducing fraud and RA loss.

Learning Outcomes

At the conclusion of this course the delegate should be able to:

  • List top 6 frauds by loss
  • Understand the definition of Fraud and Revenue Assurance
  • Identify why business is vulnerable to Fraud
  • Appreciate the limits of human perception
  • Recognise the elements of fraud and deception
  • Describe the motivation and aim of fraud
  • Reproduce the Intelligence Cycle
  • Relate methods and considerations of Collection Planning
  • Name the elements of Data Validation
  • List the top 6 international Telecommunications Frauds with prevention methods
  • Describe how the GSMA International Intelligence Alert System works
  • Recognise the dangers of Social Engineering
  • Understand what FMS systems are
  • Relate common FMS Inputs and Outputs
  • Consider options for dealing with FMS Alarms
  • Appreciate FMS limitations
  • Acknowledge FMS Vendors and Developments
  • Relate a Risk Philosophy
  • Discuss Risk as Threat or Opportunity
  • Understand Organisational Risk
  • Appreciate Risk Standards and Governance
  • Reproduce a Risk Model

Course Media

PDF DocumentDetails


People who went on this course said:

I would recommend you pay attention, listen and definitely make notes. The most useful for me was the understanding of the fraud types, PBX, IRSF ect and the different strategies to use to minimise the risk. 9-10 Nov 2015 Dublin
Cira , Virgin Media

Very good course for new or experienced analysts, highly recommended. 9-10 Nov 2015 Dublin
Alan , Vodafone Ireland

A very useful course and I learnt so much about how fraud works and how to prevent it. I would recommend this course.
Nischal , Emtel, Mauritius

Of great help. Will certainly add to my skill in the fraud arean.
, Emtel, Mauritius

The course was very interesting. The way it was put together made it interesting and informative. I will do my job better for the knowledge that Focus has given me.
Davina , Emtel, Mauritius

The course was enriching and it does a lot to improve my skill, I am new to fraud and this course gave me the confidence I needed.
Manjovsha , Emtel, Mauritius

There are currently no dates planned for this course. However this course is available to be run privately at your discretion.
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Page last updated 21/10/2016

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