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Intelligence Analysis Investigation Skills Fraud Telecoms Fraud One Day Courses

Foundation Level Telecommunications Fraud & RA

Course Description

An introductory 4 day course to equip front line staff with the basic skills to tackle fraud and Revenue Assurance Issues.

Who Should Attend

  • Front line staff responsible for reducing fraud and RA loss.

Learning Outcomes

At the conclusion of this course the delegate should be able to:


  • List top 6 frauds by loss
  • Understand the definition of Fraud and Revenue Assurance
  • Identify why business is vulnerable to Fraud
  • Appreciate the limits of human perception
  • Recognise the elements of fraud and deception
  • Describe the motivation and aim of fraud
  • Reproduce the Intelligence Cycle
  • Relate methods and considerations of Collection Planning
  • Name the elements of Data Validation
  • List the top 6 international Telecommunications Frauds with prevention methods
  • Describe how the GSMA International Intelligence Alert System works
  • Recognise the dangers of Social Engineering
  • Understand what FMS systems are
  • Relate common FMS Inputs and Outputs
  • Consider options for dealing with FMS Alarms
  • Appreciate FMS limitations
  • Acknowledge FMS Vendors and Developments
  • Relate a Risk Philosophy
  • Discuss Risk as Threat or Opportunity
  • Understand Organisational Risk
  • Appreciate Risk Standards and Governance
  • Reproduce a Risk Model

Course Media

PDF DocumentDetails

 


People who went on this course said:

A very useful course and I learnt so much about how fraud works and how to prevent it. I would recommend this course.
Nischal , Emtel, Mauritius


Of great help. Will certainly add to my skill in the fraud arean.
, Emtel, Mauritius


The course was very interesting. The way it was put together made it interesting and informative. I will do my job better for the knowledge that Focus has given me.
Davina , Emtel, Mauritius


The course was enriching and it does a lot to improve my skill, I am new to fraud and this course gave me the confidence I needed.
Manjovsha , Emtel, Mauritius



There are currently no dates planned for this course. However this course is available to be run privately at your discretion.
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Page last updated 23/10/2014


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